TERMS AND CONDITIONS OF USE

Effective Date: 15 June 2026

Welcome to www.bombshellbeautyacademy.com ("Website"), owned and operated by Bombshell Beauty Academy ("we", "us", "our"), located in Victoria, Australia.

Bombshell Beauty Academy was founded with the mission of providing accessible, supportive, and empowering education for individuals seeking to build skills, confidence, and opportunities within the beauty industry.

By accessing, browsing, purchasing from, or using this Website and our services, you agree to be bound by these Terms and Conditions and our Privacy Policy. If you do not agree to these Terms and Conditions, you must discontinue use of the Website immediately.

1. GENERAL USE

1.1 You agree to use this Website only for lawful purposes and in a manner that does not infringe the rights of, restrict, or inhibit the use and enjoyment of the Website by any third party.

1.2 The content contained on this Website is provided for general information and educational purposes only and may be updated, modified, or removed without notice.

1.3 We reserve the right to amend these Terms and Conditions at any time. Continued use of the Website following any amendments constitutes acceptance of the revised Terms and Conditions.

2. INTELLECTUAL PROPERTY

2.1 All Website content, including but not limited to course materials, videos, manuals, text, graphics, logos, downloads, assessments, images, software, and educational resources, remains the intellectual property of Bombshell Beauty Academy or its licensors.

2.2 All content is protected by Australian and international copyright, trademark, and intellectual property laws.

2.3 You may not copy, reproduce, republish, distribute, modify, share, sell, license, upload, transmit, or otherwise exploit any content without prior written permission from Bombshell Beauty Academy.

2.4 Student logins, course access, downloadable resources, assessments, and certificates are provided for individual use only and must not be shared with third parties.

3. COURSE ENROLMENTS

3.1 Enrolment in any course constitutes acceptance of these Terms and Conditions.

3.2 Certain courses may require an enrolment fee which contributes towards administration, onboarding, student support, compliance obligations, and access to course materials.

3.3 Course access is granted to the individual purchaser only and is non-transferable.

3.4 Students are responsible for reviewing all course information, requirements, and inclusions prior to enrolment.

3.5 Free trials, previews, course descriptions, and support resources may be made available to assist prospective students in making informed purchasing decisions.

3.6 PAYMENT PLANS

Where a payment plan is offered, students remain responsible for the full course fee unless otherwise agreed in writing by Bombshell Beauty Academy.

Failure to complete a course, access course materials, or utilise support services does not cancel a student's payment obligations under an agreed payment plan.

3.7 COURSE ACCESS

Bombshell Beauty Academy reserves the right to suspend or terminate access to any course, membership, student portal, community group, or service where a student:

(a) shares login credentials with another person;

(b) reproduces, distributes, sells, uploads, or shares course materials without permission;

(c) engages in abusive, threatening, defamatory, discriminatory, harassing, or unlawful conduct toward staff, contractors, students, or community members;

(d) interferes with the operation, security, or functionality of our systems or platforms;

(e) breaches these Terms and Conditions.

Where access is suspended or terminated, any refund rights available under Australian Consumer Law remain unaffected.

3.8 CERTIFICATE ELIGIBILITY

Certificates, statements of completion, or other recognition documents will only be issued where all required assessments, coursework, practical requirements, verification processes, and payment obligations have been completed.

4. DIGITAL PRODUCTS, ONLINE COURSES & REFUNDS

4.1 Due to the digital nature of online courses, downloadable resources, templates, memberships, and digital products, refunds are generally not available once access has been granted.

4.2 Refunds will generally not be provided for:

(a) change of mind;

(b) incorrect course selection;

(c) failure to complete a course;

(d) lack of technical knowledge;

(e) incompatibility with a student's device where minimum requirements have been disclosed.

4.3 Students are responsible for ensuring they have appropriate internet access, software, and devices required to access course materials.

4.4 If a student experiences technical difficulties accessing purchased content, they should contact support as soon as reasonably practicable.

4.5 Nothing in this clause excludes or limits any rights available under Australian Consumer Law.

5. PHYSICAL PRODUCTS, RETURNS & EXCHANGES

5.1 Physical products supplied by Bombshell Beauty Academy may be eligible for return, replacement, or refund where required under Australian Consumer Law.

5.2 Claims relating to damaged, faulty, or incorrect items should be submitted within five (5) business days of delivery and include supporting photographic evidence where possible.

5.3 Returned items must be unused and in their original condition unless the product is faulty or otherwise subject to a consumer guarantee remedy.

5.4 Shipping costs associated with returns may be the responsibility of the purchaser unless otherwise required by law.

5.5 Clearance items, promotional products, and products sold with disclosed defects may not be eligible for return unless required by law.

5.6 For hygiene and safety reasons, opened lash adhesives, cosmetics, and other perishable beauty products cannot be returned unless faulty.

5.7 COURSE KITS & PHYSICAL PRODUCT DELIVERY

Where a course includes a physical kit, starter pack, training materials, or other shipped items, delivery timeframes are estimates only and may vary depending on supplier availability, stock levels, courier services, peak trading periods, public holidays, weather events, or circumstances beyond our reasonable control.

Bombshell Beauty Academy will make reasonable efforts to dispatch and deliver products within the advertised timeframe and will endeavour to keep customers informed of significant delays where reasonably practicable.

Students acknowledge that delays in the delivery of physical products do not affect access to digital course content unless otherwise stated.

Where a product is unavailable, discontinued, or delayed beyond a reasonable timeframe, Bombshell Beauty Academy may offer a substitute item, partial refund, full refund, or alternative solution in accordance with Australian Consumer Law.

6. PRICING, PAYMENTS & SHIPPING

6.1 All prices are displayed in Australian Dollars (AUD).

6.2 GST will be included where applicable.

6.3 Prices may change without notice.

6.4 Shipping fees, where applicable, will be calculated at checkout.

6.5 Delivery timeframes are estimates only and may vary due to factors outside our control.

7. SMS, EMAIL & MARKETING COMMUNICATIONS

7.1 By subscribing to our marketing communications, you consent to receive promotional emails, SMS messages, announcements, offers, and updates from Bombshell Beauty Academy.

7.2 Message and data rates may apply depending on your telecommunications provider.

7.3 You may opt out of marketing communications at any time using the unsubscribe function provided or by contacting us.

8. DISCLAIMERS & LIMITATION OF LIABILITY

8.1 We make no guarantee that the Website will be available, uninterrupted, secure, or error-free at all times.

8.2 While we take reasonable care to ensure information is accurate and current, we do not warrant the completeness, reliability, or suitability of information provided.

8.3 Educational content is provided for informational purposes only and individual results may vary.

8.4 Bombshell Beauty Academy does not guarantee any specific business outcome, income level, qualification result, employment opportunity, client acquisition, or commercial success arising from participation in our courses.

8.5 To the maximum extent permitted by law, Bombshell Beauty Academy excludes liability for indirect, incidental, special, or consequential loss arising from the use of our Website, products, or services.

9. COMMUNITY STANDARDS

9.1 Bombshell Beauty Academy is committed to creating a supportive, respectful, inclusive, and encouraging learning environment for all students.

9.2 Our community exists to educate, empower, and support individuals pursuing opportunities within the beauty industry and related fields.

9.3 Students, members, and community participants are expected to interact respectfully with staff, educators, contractors, and fellow students at all times.

9.4 The following behaviour is not permitted:

(a) bullying, harassment, intimidation, or discrimination;

(b) abusive, threatening, defamatory, or offensive conduct;

(c) false, misleading, or intentionally harmful statements;

(d) unlawful activity;

(e) sharing confidential student information without consent;

(f) disrupting the learning experience of other students;

(g) promoting competing products or services without permission;

(h) sharing, reproducing, or distributing copyrighted course materials.

9.5 Bombshell Beauty Academy reserves the right to remove content, restrict participation, suspend access, or terminate community access where these standards are breached.

9.6 We believe education should be delivered in an environment built on kindness, professionalism, encouragement, and mutual respect.

9.7 Healthy discussion, feedback, and differing opinions are welcomed, provided communication remains respectful and constructive.

10. STUDENT SUPPORT & COMMUNICATION

10.1 Existing students must submit all course-related enquiries, assessment submissions, certificate requests, technical support requests, account access issues, and customer service enquiries through the official online learning platform, student portal, or designated support email.

10.2 Bombshell Beauty Academy does not provide official student support through Facebook Messenger, Instagram Messenger, personal social media accounts, comments on social media posts, or personal mobile numbers.

10.3 Social media platforms are used for marketing, education, and community engagement purposes only.

10.4 Students acknowledge that social media comments, direct messages, community groups, and third-party platforms are not official customer service channels and may not be monitored.

10.5 During annual leave, school holidays, public holidays, illness, bereavement leave, or business closure periods, access to social media accounts may be limited or unavailable.

10.6 Bombshell Beauty Academy is not responsible for delays resulting from enquiries submitted through unofficial communication channels.

10.7 Students are responsible for maintaining current contact details and regularly checking their student portal and registered email address.

10.8 Support response times and assessment marking timeframes are estimates only and may vary depending on student volume, staffing availability, public holidays, school holidays, annual leave, illness, bereavement leave, or unforeseen operational circumstances.

11. FORCE MAJEURE

Bombshell Beauty Academy shall not be liable for any delay, interruption, suspension, or failure to perform obligations where such delay or failure arises from circumstances beyond our reasonable control, including natural disasters, internet outages, software failures, cyber incidents, pandemics, government actions, supplier disruptions, staff illness, bereavement, or other unforeseen events.

12. GOVERNING LAW

12.1 These Terms and Conditions are governed by and construed in accordance with the laws of Victoria, Australia.

12.2 Any dispute arising from the use of this Website, products, services, or these Terms and Conditions shall be subject to the non-exclusive jurisdiction of the courts of Victoria, Australia.

13. AUSTRALIAN CONSUMER LAW

13.1 Nothing in these Terms and Conditions excludes, restricts, or modifies any rights, guarantees, or remedies available under the Australian Consumer Law or any other applicable legislation that cannot be excluded by law.

13.2 Where liability cannot be excluded, our liability is limited to the maximum extent permitted by law.

13.3 Customers who believe they are entitled to a remedy under the Australian Consumer Law should contact our support team so that we may investigate and attempt to resolve the matter promptly and fairly.

14. CONTACT INFORMATION

Bombshell Beauty Academy

📧 bombshellbeautyacademy@gmail.com

📍 Sunbury, Victoria, Australia

Support enquiries are monitored during normal Australian business hours.

Existing students should submit support requests through their online learning platform wherever possible. Social media accounts are not official customer service channels and may not be monitored.