We are truly sorry to hear about your experience with the lash kit and understand your frustration. We apologize for the oversight in not including the mannequin and glue rings. We have recently onboarded new staff, and they are still learning the ropes. We appreciate your patience and understanding during this transition period.
Could you please contact our customer service team at your earliest convenience? We would like to send you a replacement kit right away, and to make up for the inconvenience, we will also include some additional freebies.
Thank you for bringing this to our attention, and we look forward to resolving this issue for you promptly.